HOT the leading communications company in Israel, offers customers a great variety of communication services, including multi-channel television, fast internet infrastructure and advanced landline telephone services. HOT enables its customers to enjoy a variety of advanced services, including the fastest internet infrastructure in Israel and an advanced television experience complete with innovative products such as VOD, Start Over and HD programming – all at the best prices available in Israel. It’s no wonder, then, that approximately one million homes in Israel choose HOT’s advanced communications services year after year.
Triple Play Package - The Best Prices in Israel
HOT is the only communication company in Israel offering the Triple Play, a perfect package encompassing all necessary communication solutions for the home: multi-channel television, fast internet services, and landline telephone services. Customers who subscribe to the Triple Play benefit from a complete communication package served by a single provider, and are guaranteed to enjoy peace of mind, effective maintenance and significant savings compared to other offers available on the market.
HOT offers its subscribers 180 diverse digital TV channels, including including dozens of exclusive channels and topped off by a number of HD channels. The broadcast content is varied and suited for different tastes and preferences, featuring series, movies, sports channels, kids channels, educational content, news, international channels, interactive channels, games, and more.
HOT is proud to be at the forefront of global technology, leading the Israeli communications market with 2016’s Product of the Year (Consumers’ Choice). HOT’s HOT MULTI service is based on a Mini FiberBox which, along with the original FiberBox, provides an entirely new viewing and surfing experience – not just in the living room, but in every single room in the house. The innovative technology at the heart of this service effectively turns any communications box in the home into an additional internet router, thereby expanding the Wi-Fi’s reach and improving the quality of the signal. HOT MULTI also offers a multitude of additional features, such as allowing customers to record content on one box, and watch it in any another box using one recordings cloud; pause content and resume watching it in another room; share content with friends, stay up to date with real time news alerts, view files on any device using the Media Center, use advanced remote apps on smartphones, view picture in picture, and more.
Leader in Content
Each year HOT invests millions of NIS for the purpose of content purchasing (more than any other broadcasting company in Israel), offering its subscribers the chance to watch the best TV series in the world. HOT is also home to original Israeli TV productions, investing millions of NIS in the production of original series every year.
Video on Demand - the VOD Revolution
HOT brings the Video on Demand revolution to Israel, while changing the television content consumption culture in the country. The VOD revolution offers a range of advanced services, including:
- Start over: An exclusive service enabling the viewer who missed the start of a program, to start it over and view it from the beginning, without having recorded it in advance. The service is available in a few selected channels.
- HOT MAGIC: A user-friendly recording box that enables the viewer to manage the broadcast schedule and control it. The box is capable of recording dozens of hours of broadcast content.
- HOT VOD: One of the largest content libraries in the world, giving customers access to over 10,000 hours of content suitable for all ages, including TV series, movies, performances, original Israeli productions, and more.
Israel's Fastest Internet
HOT has placed Israel at the forefront of technology, offering internet speeds of 200 MB – the highest available in Israel. HOT’s internet network was established using the most innovative technologies in the world, allowing every customer to choose the internet speed that suits him/her best.
Providing quality customer service is among HOT’s most central objectives. Over the last year, HOT has made significant efforts to improve its customer service in all areas, and is in the process of investing considerable resources in the following aspects of customer service: opening new customer service centers, recruiting new customer service representatives, streamlining processes and expanding digital service channels. Customers can contact customer service via Facebook, HOT’s website, SMS, ROBOHOLD app, E-mail and, of course, by dialing *6900. Customers can also perform a number of actions on our website, my HOT section.
HOT is a young and vibrant company, thanks to its varied employee base. HOT employees are among its central assets, and great emphasis is placed on caring for their welfare, work environment and training.
HOT and the Community
is committed to maintaining a direct connection with the community. For this reason, HOT sponsors a community channel whose employees volunteer for a variety of activities, including the support of communities surrounding Gaza and in Sderot.